Subprocessors

Last Updated: September 30, 2018

To support delivery of our Services, Cathy Labs, Inc. may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.

Third Parties

Cathy Labs currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Cathy Labs performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

We may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Subprocessing Activities Entity Country
Amazon Web Services, Inc. Cloud Service Provider United States
salesforce.com, Inc. Cloud Service Provider United States
Google Inc. Cloud Service Provider United States
Rackspace Inc. Cloud Service Provider United States

Other Subprocessors

We work with various subprocessors that monitor, maintain and otherwise support the Services. In order to provide this functionality these subprocessors may, but not necessarily will, have access to Customer Data:

Entity Name Subprocessing Activities Entity Country
Intercom, Inc. Cloud-based CRM Services United States
Hubspot, Inc. Cloud-based CRM and Marketing Automation Services United States
Pipedrive Cloud-based CRM Services Estonia
Fullstory, Inc. Cloud-based Customer Support Services United States
SendGrid, Inc. Cloud-based Email Notification Services United States
The Rocket Science Group, LLC
d/b/a/ Mailchimp
Cloud-based Email Notification Services United States
Google Inc. Cloud-based Web Analytics and Business Suite United States
New Relic Inc. Cloud-based Monitoring United States
Dreamhost Web Hosting Web Hosting Provider United States
JN Projects, Inc.
d/b/a HelloSign
Cloud-based Contract Signing and Storage United States

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide notice of any new Subprocessors to the extent required under our customers, along with posting such updates here. Please check back frequently for updates.